The place was clean with a particularly helpful and attentive staff that need to be recognized for their outstanding service. This hotel was set in a central area just next door to a "business district", and Conference Center. Didn't like when it was cold outside, went to The Pizza Stop to relax and grab some food.

The breakfast at the restaurant was fantastic with a variety of delicious dishes, and the bed was exceptionally comfortable.

The breakfast here was really good and satisfying, they had a ton of different choices at the restaurant 🍳.

Reasonably priced and beautifully decorated accommodation

Fabulously helpful staff that need to be recognized for their outstanding service. Brand-new rooms with a riverside view available. - Convenient and unbeatable location, a 10-15 minute walking distance from Genesee River's High Falls.

Very central location, large room, very good breakfast in the Hyatt Hotel across the street.

No room safe, no refrigerator.

breakfast was too expensive. maybe just cereal for breakfast and then pay almost $18. location is perfect for us! man can get anywhere on foot.

The staff at the reception was not very friendly.

The rooms are well-appointed and brand-new, with a writing table, complimentary wireless internet and a balcony. The location is comfortable, 15 minutes' walk to a massive museum.

The staff was helpful and hospitable. the location was comfortable and decent in the Rochester area.

We had well-appointed room with a riverside view. The breakfast offered a great selection of outstanding meals.

room was large, clean and well equipped. breakfast buffet was varied and good by american standards. genesee brewery at the highfalls, is easily accessible on foot, is recommended.

outdoor pool is closed seasonally, i. e. after labor day, no matter how warm/hot the weather is. hotel bar was already closed at 20. 15.

The venue offers affordable rates and a pleasant atmosphere, and the attentive staff should be appreciated for their excellent service.

i liked this hotel, it was reasonably priced. booked a room with delightful views, and the staff were very attentive people that need to be recognized for their outstanding service. location: the property was near to conferences, and rochester downtown. the breakfast was complimentary, the check in was quick. the swimming pool was nice too.

nice hotel, friendly staff at the reception

complicated way of getting into the room. A hundred corners to the elevator. In-house restaurant disappointing.

It was a lovely base for sightseeing in Rochester. Met responsive and very friendly staff that need to be recognized for their outstanding service. - the location was exceptionally nice, perfect for accessing a professional school and city center within walking distance.

- great breakfast. - comfortable beds. - spectacular view. - great location

- reception staff not very friendly. - parking fee (17 dollars per day)